Switched phones — how do you transfer an eSIM?
Transfer an eSIM to a new phone safely by checking device, provider and plan support before removing the old profile.
This is a short English companion to the full Hebrew guide. Menu labels can vary by device, software version, market, and carrier.
Disclosure: Simbo sells travel eSIM plans. Use the troubleshooting center, or contact support with your order number and phone model.
Still need help?
Follow the checks in order, then contact support with the relevant details.