eSIM not working abroad: the right order of checks
Troubleshoot an eSIM abroad in the right order: line status, data line, roaming, airplane mode, network and plan status.

This is a short English companion to the full Hebrew guide. Menu labels can vary by device, software version, market, and carrier.
Disclosure: Simbo sells travel eSIM plans. Use the troubleshooting center, or contact support with your order number and phone model.

Still need help?
Follow the checks in order, then contact support with the relevant details.