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eSIM is connected but there is no internet

If the eSIM shows signal but data does not work, check the selected data line, roaming, plan status and network in order.

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This is a short English companion to the full Hebrew guide. Menu labels can vary by device, software version, market, and carrier.

Disclosure: Simbo sells travel eSIM plans. Use the troubleshooting center, or contact support with your order number and phone model.

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Illustration

Still need help?

Follow the checks in order, then contact support with the relevant details.